Frequently Asked Questions
Everything you need to know about your Pomade experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Are your hair products tested on animals?
No, we are proud to be 100% cruelty-free. None of our pomades, waxes, or grooming supplies are tested on animals.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund.
Will these products work on all hair types?
Our formulas are designed for versatility. Whether you have thin, thick, curly, or straight hair, we offer specific hold strengths to suit your styling needs.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Is it safe to use my credit card on your site?
Yes, we use industry-standard SSL encryption to protect your personal and payment information. We also accept PayPal and Apple Pay for added security.